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C-C4HCX-2405 Latest Test Simulations, Valid Braindumps C-C4HCX-2405 Book

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SAP C-C4HCX-2405 Exam Syllabus Topics:

Topic
Details

Topic 1

SAP Customer Data Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's solution for managing customer data and consent. It emphasizes understanding data protection regulations and customer identity management. A skill to be measured is implementing secure customer data management practices.

Topic 2

SAP Marketing Cloud and Emarsys: This section of the exam covers SAP's marketing automation and customer engagement solutions. It emphasizes understanding how to create personalized marketing campaigns and analyze customer behavior. A skill to be measured is developing targeted marketing strategies using SAP tools.

Topic 3

The Intelligent Enterprise: This section of the exam measures the skills of SAP Consultants and their vision for the Intelligent Enterprise. It focuses on understanding how various SAP solutions work together to create an integrated, intelligent business ecosystem. One skill to be measured is aligning technology solutions with business strategies effectively.

Topic 4

SAP Sales and Service Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's cloud-based solutions for sales and customer service. It focuses on understanding how these tools enhance customer relationships and sales processes. One skill to be measured is configuring sales and service processes effectively.

Topic 5

SAP Integration Suite: This section of the exam measures the skills of SAP Integration Specialists and covers the SAP Integration Suite, which facilitates seamless integration between various systems and applications. It emphasizes understanding integration patterns and tools within the SAP ecosystem. A skill to be measured is implementing efficient integration solutions across platforms.

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SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q69-Q74):

NEW QUESTION # 69
Which of the following best describes Tactics in SAP Emarsys Customer Engagement?

A. Tactics are spend management marketing plans.
B. Tactics are KPIs available in Smart Insight dashboards.
C. Tactics are pre-built automation programs designed to achieve a specific goal.
D. Tactics are predefined segmentation rules.

Answer: C

Explanation:
Understanding Tactics in SAP Emarsys Customer Engagement:Tactics are predefined automation strategies designed to help businesses achieve specific engagement objectives.
Key Features:
* Preconfigured to handle common customer engagement scenarios.
* Easily customizable to align with business goals.
Why Other Options Are Incorrect:
* Predefined Segmentation Rules (A):Refers to segmentation functionality, not tactics.
* Spend Management (C):Not related to SAP Emarsys tactics.
* KPIs in Dashboards (D):Refers to analytics, not automation programs.
References:
* SAP Emarsys Documentation: Tactics Overview.

NEW QUESTION # 70
Which of the following business events can be triggered from SAP Marketing Cloud?Note: There are 2 correct Answers to this question.

A. Offers
B. Interactions
C. Recommendations
D. Campaigns

Answer: B,D

NEW QUESTION # 71
What are some of the machine learning capabilities in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.

A. Account categorization
B. Machine translation
C. Warranty determination
D. Case categorization

Answer: B,D

NEW QUESTION # 72
What are organizational structures used for in SAP Service Cloud? Note: There are 3 correct answers to this question.

A. For assignment of page layouts
B. For reporting line functions
C. For controlling access to system administration features
D. For clustering master data (accounts, prices, products, etc.)
E. For access control (access context and its restriction rules)

Answer: A,B,E

Explanation:
Step 1: Organizational Structures in SAP Service CloudOrganizational structures define the relationships and hierarchies within the system to streamline operations.
* Reporting Line Functions:
* Define managerial hierarchies for escalations and approvals.
* Assignment of Page Layouts:
* Assign custom page layouts based on organizational roles.
* Access Control:
* Implement access restrictions based on organizational roles and contexts.
Step 2: Key Uses
* SAP Help Portal: Organizational structure setup.
References

NEW QUESTION # 73
What are organizational structures used for?Note: There are 3 correct Answers to this question.

A. For reporting line functions
B. For controlling access to system administration features
C. For access control (access context and its restriction rules)
D. For clustering master data (accounts, prices, products, etc.)
E. For assignment of page layouts

Answer: A,C,D

NEW QUESTION # 74
......

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