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Salesforce Health Cloud Accredited Professional Sample Questions (Q66-Q71):

NEW QUESTION # 66
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes.
Which Health Cloud capability should a consultant leverage to assist the provider?

A. Intelligent Appointment Management
B. Integrated Care Management
C. Medication Management
D. Virtual Care

Answer: C

Explanation:
* Medication Management in Health Cloud enables providers to view all of a patient's prescription history in one place, supporting medication reconciliation and review for better health outcomes.
Extract:
"Use Medication Management to track and review patient prescriptions, past and present, ensuring a comprehensive view of medication history and supporting care team collaboration." (Source: Administer Health Cloud - Medication Management)
* Other options (Intelligent Appointment Management, Virtual Care, Integrated Care Management) do not provide comprehensive medication tracking.

NEW QUESTION # 67
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two out-of-the-box permission sets should the consultant assign to the users to give them access to Health Cloud?
Choose 2 answers

A. Health Cloud Foundation
B. Health Cloud Platform permission set license
C. Health Cloud User
D. Health Cloud permission set license
E. Health Cloud Standard

Answer: B,D

NEW QUESTION # 68
A consultant is preparing to install Health Cloud in a production org for the first time.
Which three tasks should the consultant ensure are completed prior to installing Health Cloud?
Choose 3 answers

A. Enable Chatter.
B. Enable Contacts to Multiple Accounts,
C. Enable Health Cloud Installation Monitor.
D. Enable Person Accounts.
E. Enable Shield Event Monitoring.

Answer: A,B,D

Explanation:
Step-by-Step Explanatio n:
Salesforce Health Cloud Prerequisites:
Enable Person Accounts:
Required for representing patients and healthcare contacts.
"Person Accounts must be enabled before installing Health Cloud."
- Reference: Health Cloud Installation Prerequisites
Enable Chatter:
Health Cloud uses Chatter for collaboration between care teams.
"Chatter must be enabled to use Health Cloud features like care coordination and notes."
- Reference: Health Cloud Installation Prerequisites
Enable Contacts to Multiple Accounts:
Necessary to relate patients to multiple organizations/providers.
"Enable Contacts to Multiple Accounts to relate contacts (patients) to more than one account (e.g., provider, payer)."
- Reference: Health Cloud Installation Prerequisites
Other Options:
B . Enable Shield Event Monitoring: Not required for Health Cloud installation (but is a best practice for auditing and compliance in some orgs).
D . Enable Health Cloud Installation Monitor: Not a standard Salesforce setting or prerequisite.
Reference:
Health Cloud Installation Prerequisites

NEW QUESTION # 69
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
Choose 3 answers

A. FHIR Question Bank
B. Adding a QR Code
C. SMS Assessment Completion
D. Digital Signature Capture
E. Using Previously Submitted Responses

Answer: A,D,E

Explanation:
Step 1: Understanding the Discovery Framework in Health Cloud
The Discovery Framework in Salesforce Health Cloud is designed to streamline intake and clinical assessments by providing reusable, modular, and compliant tools for healthcare organizations. It enables organizations to collect, store, and reuse responses to assessment questions efficiently and securely.
Reference:
"Discovery Framework provides a way to design, distribute, and reuse forms and assessments for clinical and non-clinical scenarios. It leverages reusable question banks, digital data capture, and integration with Health Cloud objects." Administer Health Cloud - Assessments and Discovery Framework Step 2: FHIR Question Bank Capability: The use of a FHIR-based Question Bank allows healthcare organizations to standardize questions and reuse them across multiple assessments. This ensures consistency and regulatory compliance in data collection.
Extract:
"The Question Bank leverages the FHIR Questionnaire resource, making it easy to define, store, and reuse question sets for various clinical assessments." Administer Health Cloud - Discovery Framework: Question Bank Step 3: Digital Signature Capture Capability: Digital Signature Capture is supported natively in Health Cloud assessments, ensuring consent, authenticity, and regulatory compliance.
Extract:
"Out-of-the-box support for digital signature capture in assessment forms allows for secure, auditable consent capture, which is often required for clinical or legal compliance." Administer Health Cloud - Discovery Framework Features Step 4: Using Previously Submitted Responses Capability: The ability to use previously submitted responses enhances user experience and speeds up the intake process by pre-populating assessments with earlier responses where relevant.
Extract:
"You can configure assessments to pre-fill questions with responses from prior assessments, supporting both efficiency and patient engagement." Administer Health Cloud - Reuse of Data in Assessments Step 5: Options Not Natively Supported Out-of-the-Box A . Adding a QR Code: Not natively supported in Health Cloud Discovery Framework out-of-the-box for assessments. This would require custom development or external integrations.
B . SMS Assessment Completion: Not supported out-of-the-box; may require integration with Marketing Cloud or external SMS services and customization.
Reference for non-supported features:
"Features such as QR code generation or SMS completion notifications are not available out of the box and would require customizations or integrations." Administer Health Cloud

NEW QUESTION # 70
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally.
Which step should the administrator take when implementing this change request?

A. Find the Timeline Orientation setting in Custom Metadata, which controls the orientation of all timelines, and change the value to vertical.
B. Enable Timeline in Salesforce Setup, then set the toggle for vertical orientation to true to set all timeline orientations as vertical.
C. Enable Timeline in Salesforce Setup, then configure and activate new timeline and add to the relevant Lightning record
D. Find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the orientation to vertical.

Answer: D

NEW QUESTION # 71
......

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